While there are some extremely good, honest and reliable tow-truck operators out there, there are also some rogues, so we'd like to point you in the right direction.
Here are some pointers that could make things a lot less stressful - and less expensive - should you need your vehicle towed after an accident:
Always use our "Assist and Towline" service
Having a vehicle accident can be a hugely traumatic affair, even when injuries and fatalities are not involved.
Just getting one's damaged vehicle towed away from an accident scene can be highly stressful - especially when several tow-truck operators are angling for your business - and it can also be seriously expensive if you go about it the wrong way.
Here's an example of what you don't want to happen to you:
One of our clients - let's call him John - used an unauthorised towing service to remove his car from an accident - it ended up costing him almost R12 000 in release fees to get his vehicle back! Unsuspecting John was charged for the initial tow, a second tow, recovery, storage at a daily rate and an administration/secretarial charge was also levied. A costly affair before any repairs had even been done!
Some useful tips if you need towing services after an accident:
* Always make sure that you call our towline personally to gain authorization and arrange towing.
* Always carefully check the inventory of what is in your vehicle before allowing it to be towed away.
* Always make sure you get a reference number and correctly sign off with the correct towing company for your vehicle to be towed away.
At Hollard, one of our goals is to make insurance as affordable and as effective as possible. To this end, we have our own "Assist and Towline" which is just a phone call away on 0861 000 911.
By calling this number, you will be able to access reputable tow-truck operators that have been approved by us - and you'll get hitched up to FULL cover.
The not-so-good news is that if you, like John, use the services of an unauthorised tow-truck operator, your cover will be limited to R1 000, leaving a large dent in your pocket caused by towing and storage charges.
Our "Assist and Towline" number is available 24 hours a day - it's there to hook you up with the appropriate tower for your needs and to SAVE YOU MONEY!
TRUE STORY
A 36-year-old resident, Mr Pole, of Poland will remember his last visit to Germany by car for a long time. On the A9 motorway in Thuringia Pole's car experienced a malfunction and broke down.
He began attempts to flag down a car, hoping that someone would be able to tow his car into a service centre. Pretty soon a driver slowed down near the unlucky Pole and offered his assistance.
truckHe suggested towing Mr Pole's car to the next car service that was just a few kilometers from the place where his car had broken down and then proceeded to remove a towing rope from the trunk.
Mr Pole very quickly began to regret that he had received help from his German colleague. Just a few seconds after they started towing his car, the German suddenly began to increase speed. Continuing to pull the car of the unfortunate Mr Pole, the German driver accelerated to 120 kmph, while all the time overtaking other vehicles and constantly changing lanes. The crazy race ended when Mr Pole's vehicle connected with tow car, which caused both cars to crash into a fence which separated the road from oncoming traffic.
Fortunately, none of the drivers were injured, but both cars were severely damaged. When the police arrived, they immediately arrested the German "racer". He was charged with establishing dangerous situations on the road and with performing actions endangering someone else's life.
The German's motives for the crazy tow race were not reported.
Source: http://www.makesomejokes.com
Until we talk again, please travel safe - especially during the school holiday break- and don't forget to budget smart!
The Hollard Drive Team